NEW CUSTOMER INFORMATION
 
ANGELBOWS DANCEWEAR CARRIES MOST STOCK HERE IN AUSTRALIA


NEW CUSTOMER INFORMATION

FIRSTLY, I LOVE MY JOB. I LOVE HELPING CUSTOMERS AND I WANT THE TASK OF BUYING COSTUMES MADE SIMPLE AND INEXPENSIVE FOR BOTH YOUR STUDIO AND YOU’R PARENTS.

ANGELBOWS IS A BUDGET PRICED DANCE COSTUME SUPPLIER - EVERYTHING UNDER $40.
To continue with low prices, please check the website before emailing with any questions. We need to keep the business of selling costumes quick and simple.

LOCATION – TAYLORS BEACH, PORT STEPHENS (1 HOUR NORTH NEWCASTLE).
WE WELCOME ALL VISITORS TO VIEW OUR RANGE BY APPOINTMENT AT OUR SHOWROOM OR ONLINE.
INTERSTATE CUSTOMERS - WE HAVE AN AIRPORT LOCATED ONLY 20 MINUTES AWAY AND WILL GLADLY PICK YOU UP FOR A DAYS VISIT AND RETURN YOU FOR YOUR AFTERNOON OR EVENING FLIGHT HOME.

PREFERED METHOD OF CONTACT – EMAIL your enquiry.
This gives us time to check the stock and reply back to you.
STUDIO NAME IN THE SUBJECT EVERY EMAIL - Though email is a convenient and inexpensive, new customers should contact me byphone if they prefer to see we can discuss how we can help your studio.

METHODS OF PAYMENTS – INTERNET BANKING & CREDIT CARD PAYMENTS ACCEPTED
Money Orders are also accepted.  (Cheques from EDUCATIONAL SCHOOLS ONLY)

PROCESSING AND DISPATCHING YOUR ORDER
Processing your order takes 1-2 days for small orders. Large orders take longer.
We like to dispatch all orders within 24 hours of receiving payment where possible.
URGENT ORDERS must be accompanied by a credit card number. RING OR EMAIL in 2 sections, in separate emails – don’t forget the expiry date.

INTERNET PAYMENTS
Email the full banking confirmation and include invoice number and studio name when making deposit.  Orders will not be dispatched without the confirmation or we wait until the payment arrives in the account. A receipt number is insufficient proof of payment – should we require to chase your payment we need full confirmation details.

DELIVERY CHARGES  - I ENSURE THE CHEAPEST METHOD ALL OVER AUSTRALIA
I make every effort to use the least expensive method – Fastway Couriers or Australia Post
Please refer to our new page on delivery charges.
Freight charges from overseas to Australia – urgent orders only
Please note – OUR PRICES ARE FOR INSTOCK ITEMS ONLY.
We purchase stock up to 12 months in advance to keep our prices low.
All of our freight is forwarded to us by a sea cargo method – this takes 6 weeks approx.
URGENT ORDERS REQUIRE ADDITIONAL FREIGHT CHARGES – ITEMS ARE CHARGED AT $2 PER OUTFIT OR $1 FOR INDIVIDUAL ITEMS with minimum charges of $50-100 per box. To avoid these charges order early for items not in stock. Remember orders need to be manufactured and takes 2-4 weeks depending on the time of year.

INVOICES AND PAYMENTS                                                                                                                                                                             
Upon receiving your order in writing, I will then answer any questions or advise necessary information and provide an invoice via email. The invoice contains the banking details at the bottom of the invoice.
Invoices can not be issued correctly without a delivery address and contact numbers.
Provide a land line also where possible.
Orders must be paid immediately upon receiving your invoice.
If your payment is not received within 7 days, your order will be returned to stock.
Exchanges will also be invoiced and payments required, exchanges will be credited when I have received the original item. Please check our excellent returns policy.

COLOURS
Colours are listed next to each item on the website. You are welcome to ask if a colour is not listed. I will then check with the manufacturer for availability.

 

SIZES
Refer to the sizing chart page

THERE IS A SIZING CONVERSION CHART ON THE BACK OF EVERY WITH COMPLIMENTS SLIP.
SAMPLES ARE STRONGLY RECOMMENDED
We will credit or refund any outfits that you decide not to purchase (outfits must be in excellent condition – must not be overstretched or ripped or dirty or smell of cigarette smoke).

PRICES
Prices are now listed on the website with the item.
Price on the front page indicates the starting price. More detailed prices are available in the listing. The price listed is the cost of the sizes listed only. Should you wish to purchase a special order or sizes not listed the price may differ. Why does the price differ? – because sizes are larger than listed – I may have discounted but not advertised it as clearance. Odd items maybe sent by express air to get them to you quickly – many factors will change the price. Though, I try to advise every price – when discussing lots of issues regarding your order either of us may forget a vital piece of information – I apologize. If unsure of a price ask.

ANGELBOWS DANCEWEAR NOW HAS A YOUTUBE CHANNEL – name – ANGELBOWSDANCEWEAR
Our aim is to provide video clips as a reference source of information. Hopefully in near future many answers can be found at our youtube channel
http://www.youtube.com/user/AngelbowsDancewear

 


Other Important Information

  • Privacy Policy
  • Returns Policy
  • Terms & Conditions
  • Price List
  • Contact Us

    If you would like any further information, or have any queries, problems or complaints, please contact us on angela@angelbows.com.au